A Ghost kitchen is a restaurant that comprises, no display window or a shopfront. It does not provide any dine-in services to the customers and is a part of the food supply chain only through delivering meals at their doorstep.
The concept of ghost kitchens has exploded in popularity over the last few years. A Ghost kitchen, also known as a dark or virtual kitchen, has no storefront, no display window, and no house staff. It does not provide any dine-in services to the customers and is a part of the food supply chain only by delivering meals to their doorstep.
According to a Euromonitor webinar, ghost kitchens could become a $1 trillion market by 2030. More and more people are getting accustomed to ordering food online through their smartphones, consequently, escalating the popularity and profitability of the ghost kitchen business model. Considering the rising popularity of the model, many business owners have started investing in ghost kitchen delivery software.
However, selecting one from the list of a plethora of software could be a hectic and time-consuming task. To help entrepreneurs make an informed business decision, we have listed several factors in this blog post that must be taken care of before selecting a ghost kitchen software.
Table Of Contents
Factors to Consider before Selecting a Ghost Kitchen Software
Following are some prominent factors to consider before selecting a ghost kitchen delivery software:
Fully Customizable
Make sure the ghost kitchen delivery software you are selecting comes with an array of customization options so that you can customize it as per your business requirements. Customizability gives you the freedom to add or remove any feature depending on your business needs. The solution should offer enough customizability so that your specific business requirements can also be met.
Search Engine Friendly
A food delivery software that comes with SEO-friendly features could play a crucial role in increasing user traffic. In order to create a solid brand presence, it is crucial for your ghost kitchen platform to rank on search engines. Before selecting a software for your business, make sure it is embedded with SEO-friendly features so that you can market your ghost kitchen delivery business effectively.
Advanced Dashboard
In order to manage activities such as delivery staff operations, order requests, refund requests, daily sales reports, and restaurant operations, it is necessary to select a ghost kitchen delivery software embedded with advanced functionalities. The dashboard must be well-designed and integrated with the latest features so that you can keep an eye on all activities surrounding your ghost kitchen business.
Third-Party Integrations
The ghost kitchen restaurant software must be loaded with the following third-party integrations for the smooth working of various modules:
- Payment Gateway: Square API, Braintree, Stripe, PayPal
- Location: Google Maps, Google Places API
- Cloud: AWS, Azure
- Registration: Google Sign-In, Facebook SDK, iOS
- Analytics: Google Analytics, Apple analytics
- Push Notifications: Firebase Cloud Messaging
- SMS: Twilio
- Mailing: Mailchimp
Multilingual
You can capture a wider audience base if the ghost kitchen delivery software you are selecting has multilingual functionality. A multilingual platform not only removes language barriers but also helps local audiences order their favorite food in their native language. It would be easy to engage new users from varied locations across the world.
Want to Know the Must Have Features of a Ghost Kitchen Software?
Tech Support & Maintenance Services
Once you have selected and bought a ghost kitchen delivery software, there may arise a situation where you need some professional assistance for fixing bugs or understanding the platform’s functionalities. So, it is recommended to select a platform that comes with technical support & maintenance services in order to handle consequences in the near future.
UI/UX Design
To convert regular users into potential customers, it is mandatory that the ghost kitchen delivery platform you are selecting must have an appealing UI/UX design. A ghost kitchen delivery software with a polished and eye-catchy UI/UX design will keep your customers hooked and provide the best navigation experience.
Popular Software to Build Ghost Kitchen Delivery Platforms
Here are some top ghost kitchen delivery software available in the market:
Yo!Yumm
Yo!Yumm is a ghost kitchen delivery software that enables entrepreneurs to launch their ghost kitchen food delivery platforms conveniently.It comes with a ready-made admin panel that helps business owners manage their marketplace activities without any hassle. It is a fully customizable solution that also provides mobile apps for buyers, sellers, and delivery staff.
Since its launch, Yo!Yumm has been used by numerous players in the food industry such as Bulldog Delivery, Afritastes, OYO cater, Biterider.my, Petabhari, and more.
Tookan
Tookan is a renowned ghost kitchen delivery software loaded with innovative features to make restaurant management a trouble-free affair for restaurateurs. Whether it’s about handling customer requests or delivery staff operations, business owners can use Tookan’s dashboard to manage all activities in one place. To help restaurateurs gain a wide market reach, food delivery software also comes with multilingual functionality.
Restaurant owners can also monitor their business performance and analyze sales reports to create effective marketing strategies.
DeliverLogic
Being one of the top food delivery software in the USA, DeliverLogic helps business owners launch their ghost kitchen delivery platform. DeliverLogic was launched with a vision to help restaurant owners boost their revenue in the highly competitive food delivery market. Whether you are a local independent cafe or a national restaurant chain, DeliverLogic is designed to help food delivery businesses of all sizes work effectively and efficiently.
HungerRush
HungerRush is a leading ghost kitchen delivery solution created for entrepreneurs looking to start their food delivery business quickly. Though HungerRush is an easy-to-use and customizable platform, entrepreneurs can customize it and develop a food delivery platform as per their business requirements. HungerRush also comes with a loyalty & reward program that helps restaurant owners grow a loyal customer base.
DeOnDe
DeOnDe is a ghost delivery solution created for entrepreneurs looking to start their food delivery business quickly. As the best on-demand food delivery software, DeOnDe allows business owners to set up an admin panel and mobile apps for customers, restaurants, and delivery staff within a time period of just two days.
Ever since it came into existence, DeOnDe has been trusted by various food delivery brands that include Osla food, Talabnow, Food Rider, Food master delivery, and more.
Why is Yo!Yumm the Optimal Ghost Kitchen Software?
Among all ghost kitchen delivery software listed above, Yo!Yumm could be considered the best food delivery software because of the following features:
- Fully customizable
- Web Panels & Mobile Apps
- Free One-Year Technical Support
- Multilingual
- 12+ API Integration
Conclusion
In addition to considering the above-written factors while selecting a ghost kitchen delivery software, business owners must also identify their budget and business needs. In order to understand the detailed working of the software, it is recommended to run the demo to check key functionalities and features. Business owners must also consult the proprietor of the ghost kitchen delivery software for a much better understanding.
Accelerate The Process Of Launching A Ghost Kitchen Business With Yo!Yumm
FAQs
- What are the benefits of ghost kitchen software?
Ghost Kitchens software offers numerous benefits to business owners by providing more opportunities for revenue and customer satisfaction. Some of the key advantages are:
- Cater to a wider customer base
- Live reporting and analytics
- Real-time ordering and delivery updates
- Improved customer experience
- Lower Operating expenses
- Streamlined business operations
- How can I create a ghost kitchen platform?
There are various methods to build a ghost kitchen platform. Majorly entrepreneurs opt for custom development, Saas solutions, or ready-made solutions. However, ready-made solutions are gaining popularity these days as they are cost-effective and take less time in launching a marketplace. These solutions also provide high customizability and scalability.
- How much does it cost to build a ghost kitchen website?
The cost of building a ghost or virtual kitchen website can vary as there is no fixed price. The cost mainly depends on factors like whether you are custom building your platform from scratch or opting for a ready-made software solution. Ready-made solutions are more cost-effective and considered suitable for ghost kitchen businesses.
Moreover, the cost of building your marketplace will also depend on the customizability you want for your platform. The more features and functionality you want to add, the more money, and time it will cost.